The #1 problem! The image appears but does not count. This is almost ALWAYS do to the program that is being used to make the web page. Common culprits include but are not limited to: Publisher97, Netscape Navigator Gold, Netscape Composer, Word 97 and AOL Press.Why? The program takes your code, ...src=http://www.rapidaxcess.com/cgi-bin/counter/nph-count?123456... and changes it to ...src=nph-count.gif... and uses the same image over and over instead of calling for a new one which is necessary to increment your count. You can verify this by using the menu option "View/Page source" or "View/Document Source" in your browser.
Answer If step-by-step instructions for your program are not listed below, and reviewing the steps used for other programs does not give you an idea of how to do it in your program, Login to the counter system with your account number and password, and use the "Put the counter into my Web Page" feature to have the code inserted for you automatically.
NETSCAPE COMPOSER USERS
All HTML code must be entered using the "pull-down" menu item 'Insert' - 'HTML tag'.
Fixing a Counter that does not count:
If you need to have the code sent again, log in to the counter
system at: http://www.rapidaxcess.com/counter_login.html
THESE ARE EXAMPLES ONLY TO GIVE YOU THE BASIC IDEA:
The correct code that needs to be put in will look similar to
this:
FRONT PAGE USERS
AOL PRESS 2.0 USERS
Most problems not specifically listed here are some type of syntax problem.
When viewing your page, use the browser option "View/Page source" or "View/Document Source"
to examine the HTML code that is being used in your web page.
Compare this code with what was e-mailed to you. We find that 95% of the time it is a simple
syntax error that you can correct by editing your web page.
Example: The blinking bracket is what you find missing in your code.
Answer Simply open your web page and insert the missing bracket.
Example: The extra space in the code below is the problem.
Answer Simply open your web page and remove this space.
Example: The missing quote in the code below is the problem.
Answer Simply open your web page and add this quote.
. . . .
Instructions for getting the counter into your web page.
You can also Download
the MicroSoft Word Version to print out.
You will now be able to center or change the image and link that is in your web page.
The code that is not working correctly will look similar to this:
Verifying your code:
<IMG SRC="nph-count">
(There may be a height and width specification and
other tags in here as well)
<IMG SRC="http://www.rapidaxcess.com/counter/cgi-bin/nph-count">
(There may be a height and width specification and
other tags in here as well)
A user of Front Page has reported this procedure:
"All you have to do is insert into the HTML veiw of the page." - Thanks peeler!
When using AOL Press, follow these instructions:
It is now in your web page!
The #2 problem! - Syntax Errors All that appears is:

This is do to a missing bracket, an extra space that does not belong or perhaps a missing quotation mark.